About 2 percent of iPhone buyers had trouble activating their phones because of a server overload at AT&T, reports the Washington Post.
AT&T
Will EDGE Make the iPhone a Deal Breaker?
Although the iPhone has enjoyed many positive reviews among members of the mainstream press who got the phone 2 weeks prior to its release, one complaint that remains consistent among critics is the issue of AT&T’s slow EDGE network.
3 More iPhone Rate Plans Revealed
While browsing the AT&T website, I stumbled upon three additional iPhone rate plans that weren’t previously announced:
AT&T Hires 2000 Temp Employees; Preps for Crowd Control
AT&T is adding 2000 temporary employees to its sales staff to handle the swarm of iPhone traffic that will pass through its doors in the next few months.
I passed by my local AT&T store to ask about what kind of lines they were expecting, and one employee told me, “It’s gonna be crazy. You have no idea.”
Hoping for crowd control, AT&T sent a memo urging store managers to speak with their landlords to determine suitable locations for lines, and recommending the use of stanchions for managing the line.
See a copy of the memo below the jump:
Leaked: Alleged iPhone Sales Training Manual
A member of the MacRumors Forums, cindynjgirl79, scanned pages of what looks like a sales training workbook on the iPhone for AT&T’s employees.
Some highlights, quoted from the MacRumors story:
AT&T iPhone Waiting Lists Will Be Scrapped
The Channel Checkers reported a couple of weeks ago that 64 percent of AT&T stores were keeping waiting lists for the iPhone.
To this day, you can call some AT&T stores and request to be put on the waiting list, despite AT&T corporate making it clear in a memo that stores are forbidden from compiling such lists.
So if you got your name on an unofficial waiting list for the iPhone, don’t be surprised if you show up at an AT&T store in July and they gave away your phone.