A Year Later: 25 Things STILL Wrong With the iPhone

iPhone problems

Nearly a year after I published my list of 25 things wrong with the iPhone, the post has grown considerably with nearly 100 readers adding comments to it.

By now Apple has addressed some of the problems with the iPhone, and I want to thank them for listening to our feedback, but also encourage them to continue to improve the iPhone, even past version 2.0. First:

10 iPhone problems Apple has corrected

  1. 3G has been added to the next-generation iPhone
  2. The 3G iPhone will have real GPS
  3. iPhone 2.0 will let you mass-edit your email by making it easier to move & delete individual emails or groups of emails
  4. Apple now lets you add custom ringtones to your iPhone via the iTunes store, albeit for $1
  5. Apple made it quicker to dial your favorite contacts by letting you double-click the home button
  6. The next-generation iPhone’s headphone input will not be recessed, so you will be able to use any and all headphones with it. Why did Apple recess the headphone jack in the first place?
  7. iPhone’s calculator is vastly improved on iPhone 2.0
  8. Games and third-party applications will be supported through the App Store
  9. You can now send mass text messages
  10. iPhone 2.0 will have a search feature for finding contacts quicker.

I’m thankful to Apple for making these changes, but some of iPhone’s problems remain unaddressed. In a year, Apple has responded to only ten of the 25+ complaints discussed in my post — not just by me but by other iPhone owners who left comments.

A lot of iPhone’s problems are due to small, easy-to-add features that are missing even though they mean a lot. Apple can very easily correct these issues, so what are they waiting for?

Here are 25 things still wrong with the iPhone that Apple should consider if it wants to stay competitive in the now-revolutionized mobile phone market:

25 things STILL wrong with the iPhone

Beginning the list are iPhone problems posted in my original list last year.

Note: The iPhone 2.0 software update will not be released until July 11, so some of these things could change. Add your comment to the list at the bottom to increase the likelihood of Apple taking our requests seriously.

1. iPhone still cannot copy & paste text. iPhone lets you email web pages via the Mail application, but what about when you want to copy & paste a paragraph into a form? Or a web address into a text field? (Update: This has been corrected in iPhone OS 3.0.)

2. iPhone still does not display a time stamp for each individual text message. This is not a big deal for me right now, but some readers commented that they preferred each text individually stamped.

3. Still no Flash or Java on Safari Mobile.

4. Landscape orientation for the keyboard is still limited to Safari. I would love to use the Mail app in landscape, and even the SMS and Notes apps. (Update: This has been corrected in iPhone OS 3.0.)

5. Still no privacy settings have been mentioned for the iPhone’s privacy-violating SMS Preview feature. (Update: This has been corrected in iPhone OS 3.0.)

6. No Undo function for when you make a typing error. (Update: This has been corrected in iPhone OS 3.0.)

7. The YouTube app is still non-interactive — that is, you can’t post or view comments — and iPhone lacks support for social networking in general. (Update: This has been corrected in iPhone OS 3.0.)

8. You still cannot save documents to a My Documents type of folder. The only improvement is that iPhone 2.0 will let you save photos from emails in your Photos library.

9. Still no mention of whether we can send more than one image per email. (Update: This has been improved in iPhone OS 3.0. To email multiple images per message, touch down on an image in your camera roll until the word “Copy” appears. Tap Copy. Then paste each image into your email, one at a time.)

10. No cropping option for photos.

11. Although the Contacts app will now have a search function, there’s still no Find function for finding a word in a web page. This is a feature I use a lot in Firefox (CTRL+F). The thing is, Safari Mobile is not that stable yet, so adding a feature like this might bog it down even more.

12. Still no mention of a To-Do list, a useful feature many readers have told me they’d appreciate. (Update: There are to-do list apps in the App Store.)

13. Still no AIM, iChat or instant messenger on the iPhone. Blackberry users have Blackberry Messenger to chat with other Blackberry users, but there’s no such feature on the iPhone. (Update: There are apps that do this in the App Store.)

14. No mention yet of whether the iPhone’s poor camera has improved. How about at least digital zoom, image stabilization and a simple LED flash like that of the Sidekick and the Blackberry Curve?

15. No speed dial feature.

16. No MMS support, although there are workarounds. (Update: AT&T finally added MMS to iPhone in September 2009.)

17. The iPhone cannot be used as a hard drive storage device. (Update: Apps in the App Store do this.)

18. Still no video camera, even though lower-end phones like the MOTORAZR have video cameras. (Update: iPhone 3GS now has a video camera.)

19. You still can’t disable auto-correct on the keyboard. It’s fine with me, but some people have told me it drives them crazy and they’d rather just turn it off. (Update: This feature has been added to iPhone.)

20. You can’t delete individual calls from your Recent Calls list.

21. You can’t delete individual text messages. (Update: iPhone 3.0 now lets you do this.)

22. I would like to see a more advanced Notes application, with spell check, styling options and copy/paste (a feature I mentioned above). Notes should also sync to my computer. And why not also integrate the Notes app with online services, like blogging software? That way you could type a post up in Notes, disconnected from the web, and then publish it on WordPress, for example.

Perhaps this is something a WordPress app in the App Store could accomplish.

23. Safari crashes way too much. This has been a problem with every iPhone I’ve owned, and it’s also been a problem for my readers, who shared their comments on my article about Safari crashing. (Update: This doesn’t happen too me very much anymore.)

24. Let us sync to iTunes via Bluetooth. Currently, iPhone Bluetooth support extends to hands-free devices only.

25. Add voice dialing to iPhone. Without tactile feedback on the keyboard, voice dialing is a must-have for drivers. (Update: This has been added in iPhone 3.0.)

With the App Store coming in July, it’s possible that third-party developers can build software that solves these problems, but to me, most of the features listed are basic functions an advanced mobile phone like iPhone should have.

What do you think?

I would love to hear your thoughts about what’s missing on the iPhone in the comments. If you want to be updated about my future articles, subscribe to this blog.

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You can find specific words or phrases by tapping on the Google search bar on the top right and entering the text. It’ll first show you google search results, but if you scroll to the bottom there’s a bar that says “Matches on this page:”


btw i have iphone 2g ios 3.1.3 and a winmo 6.5 htc hd2 that i tried wp7 and android on it…


iphone best value to me is just for gaming device (3gs and 4), if you want better office and sync just buy winmo or wp7 devices, if you want both 2nd better gaming device and office features just buy an android phone.
i said iphone gaming is the best not because its hardware coz lots of the phone out there even double the specs. but the apple massive capitalism that win over the heart of the game developers…

No flash for camera, no option to add calls made or received to contacts, auto fill has always been useless, .com on keyboard is rarely there when needed and really only othr convenience I’d like is to have the # sign on the same page with all numbers. I have 3GS


I do not like that you can not save songs that you receive in a txt to your rongtones. Heck let alone save the songs in general.

Why why why ? In the call register it shows missed calls in red ! Ok but both incoming calls and out going call are represented by a out going arrow !!! 🙁 this is stupid and when needing to pull a number up that rung me a day ago or even 2 days ago , you can’t tell 🙁 . Please have 3 different symbols !! It’s not hard ! It’s been on phones since day one !

Why on earth in the recent call list does it not tell you if it was a in coming or outgoing call !!! Just with a little opposite direction arrow .this drive me mad when tying to trace calls I’ve made or received ?????? iPhone 4 thanks


In addition to what Molly says about deleting individual calls….I don’t think there has to be a sneaky aspect to it either. It would be great to be able to delete telemarketer numbers off recent call lists.


It would be nice if the “Photos” app that comes with the phone allowed you to organize your pictures (copy and paste) into different folders.


It’s funny how 14 out of the 25 things you listed needed to updated by you. Hmmm. Guess the iPhone doesn’t really have 25 things “wrong” with it. Maybe about 11.


my only issue with this phone is that when sending/receiving text messages, more than half the messages have the WRONG TIME on them?? Sometimes they are hrs ahead, or hrs behind… This is frustrating…. How are you supposed to know when that person actually sent you a message? Also, when updating a facebook status, litterally SECONDS after posting it, it read ” post created about an HOUR
ago” !?!? What is going on here….
Other than this issue, I love it dearly!


it’s suprising there are so few recent replies to this post. anyway, it’s been interesting to read these, not only to see how many of the issues have now been addressed, but to remind us what was missing in the first place. the phone has come of age but there are still those few niggling issues and missing functunalities. so many of the solved problems have been through third party apps. I guess the biggest things left now are coustomizability (if that’s a word), and multitasking. happy as I am. the simple and obvious ommissions remaining for me are: lack… Read more »


My primary issue with iPhone–I bought the 3G S in October 2009, without realizing some of the specific issues–is that Apple seems to be intentionally blocking its own customers from using convenient features, so they can charge for them. Examples: External Drive use. Before buying the iPhone 3G S, I had an HTC 6800–a very good phone. I could use the phone as an external drive, so it was easy to create folders and simply drag and drop anything into them. This was especially convenient when using the phone connected via USB. I was lucky enough to buy the Goodreader… Read more »


The ability to delete individual calls from the call log would be very nice. A person does not have to be sneaky to need this (as other posters have implied elsewhere), its just a nice way to manage your call back to do list.


WE NEED TO BE ABLE TO DELETE ALL TEXT MSGS AT ONCE! I don’t wanna jailbreak my phone but I’m getting there fast! I stopped deleting my msgs as it was too cumbersome sitting there tap tap.. tap tap. Meanwhile life is passing by faster than I can delete these stupid texts. 2017 txts now. The stupidity of it all is maddening! I can’t believe in the 3.0 upgrade they only gave you the ability to delete “certain parts” of the text message with-in the message? SERIOUSLY?? Who frikn cares about THAT!! “Oh- I wanna delete just this paragraph inside… Read more »